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Frequently Asked Questions

Hours

What are your store hours?

We are open everyday from 10 AM - 4 PM

 

Shipping

When will I receive my order?

All orders are processed within 24-48 hours. Our shipments are shipped via UPS unless stated otherwise. You will receive an order confirmation as well as a shipping confirmation when your order has processed and shipped via email.

NOTE: Holiday shipping deadline is December 18th to guarantee delivery by December 24th.

 

Orders

I have a question about a product. Who should I contact?

Feel free to contact us via our contact form.

 

General Lavender Questions

When is your lavender in bloom?

Our lavender fields usually peak in July and August. We try to post photos on Facebook, so check with us as the season progresses.

 

Location

Where are is your lavender farm and shop located?

We are located on the corner of Townline and Airport Roads on Washington Island, WI off the tip of Door County. View a map.

 

Marketing & Events

For media and event inquires, please contact Julie Imig at julie@fragrantisle.com

 

 

 

 

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